Terms of Service
Last updated: March 2025
1. Acceptance of Terms
By accessing and using SOCIA's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all visitors, users, and clients who access or use our services, including software development, consulting, and related offerings.
2. Services Description
SOCIA provides professional software development services including but not limited to:
- Custom software development and enterprise solutions
- AI and machine learning implementation
- Cloud infrastructure and migration services
- Cybersecurity consulting and implementation
- Mobile and web application development
- Technical consulting and advisory services
Specific deliverables, timelines, and pricing are defined in individual project agreements and statements of work.
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information necessary for project completion
- Respond to inquiries and provide feedback in a timely manner
- Make timely payments according to agreed terms
- Maintain confidentiality of any proprietary information shared
- Provide necessary access to systems, data, and resources as required
- Comply with all applicable laws and regulations
4. Intellectual Property Rights
Ownership of Deliverables:
Upon full payment, clients receive ownership of custom-developed software and deliverables created specifically for their project, as specified in the project agreement.
SOCIA's Intellectual Property:
- Pre-existing tools, frameworks, and methodologies remain SOCIA's property
- Website content, branding, and marketing materials are protected by copyright
- Reusable components and libraries developed by SOCIA retain our ownership
Third-Party Software:
Use of third-party software and libraries is subject to their respective licenses. SOCIA is not responsible for third-party license compliance beyond initial implementation.
5. Payment Terms
- Payment terms are specified in individual project agreements
- Typical payment structure includes initial deposit and milestone payments
- Invoices are due within 30 days unless otherwise agreed
- Late payments may incur interest charges and suspension of services
- All prices are in USD unless otherwise stated
- Clients are responsible for any applicable taxes
6. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This includes:
- Business strategies and plans
- Technical specifications and source code
- Financial information
- User data and analytics
- Any information marked as confidential
Confidentiality obligations survive termination of the service agreement and continue for a period of 5 years.
7. Warranties & Disclaimers
Service Warranty:
SOCIA warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. We provide bug fixes and corrections for a specified warranty period after project delivery.
Disclaimer:
Except as expressly stated, services are provided "as is" without warranties of any kind, either express or implied. SOCIA does not warrant that services will be uninterrupted or error-free, or that all defects will be corrected.
8. Limitation of Liability
To the maximum extent permitted by law, SOCIA's total liability for any claims arising from services shall not exceed the amount paid by the client for the specific services giving rise to the claim.
SOCIA shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
9. Termination
Either party may terminate services under the following conditions:
- For Convenience: With 30 days written notice
- For Cause: Immediate termination for material breach
- Non-Payment: After 15 days of payment default
Upon termination, client pays for all work completed to date. SOCIA will provide all deliverables completed up to termination date.
10. Dispute Resolution
Any disputes arising from these terms or services provided shall be resolved through the following process:
- Good faith negotiation between parties
- Mediation by a mutually agreed third party
- Arbitration if mediation fails
These terms are governed by the laws of Thailand, and parties submit to the exclusive jurisdiction of Thai courts.
11. Changes to Terms
SOCIA reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.
Existing project agreements remain governed by the terms in effect at the time of agreement unless mutually amended.
12. Contact Information
For questions about these Terms of Service, please contact:
Email: thanan757@gmail.com
Company: SOCIA - Software Development Solutions